Golden Rule Insurance Co

Reviews

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  File All Your Complaints to the Department of Insurance!!!!!!!! Don't let them get away with this!!!!! This is the worst company I have ever dealt with!!!! They are forcing me to pay premiums but they are not allowing me to use my insurance!!!! This is crazy! I have paid them on time every time! When I updated my banking information they did not do it properly so they took my account negative! I called and sat on hold for hours to have a lady apologize to me and "process" my payment... Well she didn't do her job either b/c it was never processed. I went to the Dr and the insurance company refused to let me use it... I paid out of pocket $273 then 2 weeks later I was to return to the Dr I called golden rule they still never processed my payment promising it would go through by the next day.... Well it didn't and I wasn't able to be seen by my Dr. unless I wanted to pay another $273 plus my premium!! I called golden rule and asked "WHY DO I HAVE TO PAY YOUR PREMIUMS WHEN I DONT GET THE SERVICE?" There response is simply we will reimburse you... Are you kidding me!!!! So I have to pay for coverage but have to be private pay to??? SCAM
  By Lexi Monroe, August 17, 2017
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  If you live in Michigan, don't bother applying with this sham of a company. They strung me along for week after week without accepting my application for an individual health insurance policy. They were awful quick to deduct the money from my checking account though! Finally they sent me a phony letter denying coverage based on some vague mysterious reason, then when I called to get more details on why they couldn't even tell me! They claimed it was something about not being able to issue an insurance rider in Michigan because of the state Legislature but were too incompitent to provide any more details other than just that vague explanation. I have to wonder why did they bother even taking my application in the first place? They wasted weeks of my time, as well as cost me 150 bucks which will now take weeks go get back. These people are just plain evil - avoid like the plague!!!
  By D J MichaelAngelo, July 03, 2017

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